Contact us
Tel.: +39 0471 706422 - Fax: +39 0471 704517
"Welcome to our home"

General terms and conditions and information concerning the hotel

Verify the information and conditions of the family-run Hotel Ortler so you can start your long-awaited vacation in the Dolomites confidently

Single room from €89 per person and day incl. half board.
Double room from €80 per person and day incl. half board.
Room with balcony from €83 per person and day incl. half board.
Room Ortler view from €86 per person and day incl. half board.

Important information
The price includes:
• Ortler's delicious breakfast buffet
• 3 course dinner menu and fresh salad buffet, prepared by the owner of the house Armin
Please note that from 2023, Wednesdays are a day off for our service staff and us. Dinner will not be served on these days. For this reason, the middle of the week provides a perfect opportunity to experience the other culinary highlights of South Tyrol. How about a real Italian pizza or a generous "Marende" at an alpine hut?
Wednesday is also perfect for a longer excursion, without having to rush to the hotel for dinner.
We are happy to give you tips and also reserve a table in one of our favourite restaurants.
• Free parking in our convenient hotel garage
• Free Wi-Fi access in the whole house
• Hot outdoor whirlpool with panoramic views (free all year round)
• In summer: free use of our heated private outdoor swimming pool in the summer, deck chairs and sunshades available free of charge (towels for the swimming pool for rental)
• In winter: ski storage in the hotel garage
Sauna area:
- In winter: use of the wellness area (Turkish steam bath, Finnish sauna, Kneipp bath and relaxation room) included in the price six days a week
- In summer: included in the prices twice a week
(If desired, in the summer months the wellness area can be used against payment. Price on request.)
- Unfortunately we don't accept pets

Additional tourist tax: Euro 2,10 per person/day (starting from 14 years)

What you should know:
• Dogs and other pets are not allowed in our hotel
• Check in/Check out: Our rooms will be ready for check in at 1 pm
• Check out time is 10 am
• Payment: we prefer payment in cash but we also accept cash cards, Visa and MasterCard

Our travel cancellation policy:
A free cancellation of your booking is possible in a written form up to 3 months before departure. In this case, the already paid deposit will be credited for a later stay.

In case of cancellation, we will charge as follows:
Up until 30 days prior to the intended arrival we will keep back the deposit payment, no other additionally costs
From the 29th to the 15th day prior to the intended arrival: 50% of the total sum
From the 14th to the 3rd day prior to the intended arrival: 75% of the total sum
After the 2nd day prior to the intended arrival or in case of lack of notification: 100% of the total sum
Our tip: cancellation insurance.
Ortler top packages
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